![]() I think cracking that problem for the task assistance domain was the major contributing factor in the quality and naturalness we saw in the top performing bots.” “Rather than just using LLMs to create candidate responses, teams explored having an instruction-following LLM drive the whole conversation. “The most encouraging and impressive advances were in the application of large language models to dialog management itself,” said Michael Johnston, an applied science manager in Alexa AI who leads the science and engineering teams supporting the Alexa Prize. During the contest, in addition to verbal instructions, some customers with Echo Show or Fire TV devices were also presented with step-by-step instructions, images, or diagrams to enhance task guidance. TaskBot is the first conversational AI challenge to incorporate multimodal customer experiences. Participants worked to address one of the hardest problems in conversational AI - creating next-generation conversational AI experiences that delight customers by addressing their changing needs as they complete complex tasks. Amazon today announced that a team from NOVA School of Science and Technology (FCT NOVA) in Portugal has earned first place in the Alexa Prize TaskBot Challenge 2.
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